FAQs

DeGoogled Secure Graphene OS Phones

DeGoogled

  • The standard iPhone and Android phones send your data back to Apple or Google up to 90 times per hour. They listen to your conversations, track your location, your proximity to other phones, what apps you use, which websites you visit and more.

    A DeGoogled phone keeps your activities private by preventing your phone OS [Operating System] from spying on all your personal activities.

  • DeGoogling a phone requires that we wipe the original OS [operating system] off your phone and install a custom OS that has all the google spyware removed. The custom OS is safe, open-source software, that programmers have reviewed to ensure it is safe for you to use and does not spy on you!

  • Graphene OS [Operating System] is considered to be the most private and most secure OS available, providing significant benefits over other "privacy operating systems" and over standard Android OS and Apples iOS.

    For additional information, please view our Privacy OS Comparison.

  • NO - Graphene OS has been designed specifically for the Pixel Phone which includes a Secure Encryption Chip that no other phones have.

  • YES - If for some reason you wish to restore your Pixel phone to its original Android OS, it can be reflash with Android OS, returning the phone to its original state.

  • NO - Pixel phones are designed to support custom OS [Operating System] installations, so installing Graphene OS does NOT void your 2 Year Pixel Warranty.

  • NO - Apple deliberately blocks any changes to the iPhone OS [operating system] so it is NOT possible to stop Apple spying on iPhone users.

New Users

  • Our DeGoogled Phone is based on the Pixel phone + Graphene OS, which is considered to be the most Private phone available.

    Our Secure Phone builds on our DeGoogled Privacy Phone by adding extreme security, achieved by using only the Pixel 9 Series and custom configured security and exploit protection, yielding the highest level of privacy AND security.

  • YES - just pop your SIM card out of your old phone and into your new Pixel Graphene phone and you are ready to make calls, texts and use your data plan.

  • YES - our Pixel Phones with Graphene OS support Dual SIM via one physical SIM and one eSIM which the user downloads from their mobile network provider.

    Please view our eSIM Setup Guide for assistance.

  • The Pixel Phone has a Two Year Warranty which is supported via the original purchase receipt from our Australian supplier that we provide to you.

  • YES - After we configure your phone ready to use, we install the Aurora App Store [spy-free] which gives you anonymous access to Play Store apps. You can download, update, and search for new apps like you would with the Play Store, only privately.

  • YES - Along with typical phones apps for phone calls, text, camera, etc, we add spy-free apps such as: Sat Nav, Proton Mail and VPN, Signal, Vanadium Secure Browser, Office Suite, To Do, Calendar and Weather.

  • YES - We pre-install the Proton Mail + Proton VPN app so you are up and running in just minutes. Just enter your personal account login details and you are ready to go.

  • YES - Vanadium Browser is included with our phones and is an extremely private, secure browser, based on the popular Chromium Browser, and is strongly recommended.

  • YES - If you wish to disable 5G for personal reasons, please refer to our Pixel New User Guide and follow the simple instructions.

  • YES - Graphene OS supports the official release of Android Auto. Please view our Android Auto Installation Guide for assistance.

  • NO - We fully remove the A.I. that comes on the standard Pixel Android Phones.

  • The Pixel Graphene Phone has 'Kill Switches' for securely disabling the camera, microphone, GPS, bluetooth, WiFi and the cellular network connection when these features are not required.

  • Most users do NOT require Multiple Users Profiles". One use could be to have a second profile labelled "kids" if you wish to share your phone with your children to play games while keeping your important apps and documents secure in the primary profile.

  • NO - It is considered dangerous to use an old phone running an old OS [Operating System]. Newer operating system not only receive security updates but also receive important privacy enhancing updates too.

  • YES - Mobile Networks can track your location via cell towers. To avoid tracking, you can enable aeroplane mode which will disconnect you from the cell towers, preventing tracking and prevent all calls and text messages until you re-enable your connection by disabiling aeroplane mode.

  • Our Pixel Graphene Phones are extremely secure and also incorporate an advanced Verified Boot feature that confirms the hardware, firmware and operating system are genuine and have NOT been tampered with. Simply compare your phone’s Verified Boot Number displayed on your phone’s screen, against the official Graphene OS Verified Boot Numbers to confirm your phone has not been tampered with.

  • YES - We have an online New User Guide for our DeGoogled Phones and Secure Phones and Private Mac Laptops.

  • YES - Due to the large number of new users each month, we provide a New User Guide to help onboard new users as quickly and easily as possible.

    After reading this guide, should you wish to learn more, or seek to customise Graphene OS further, we suggest visiting the Graphene OS Forum. There are hundreds of active users keen to share a wealth of information and answer your questions.

    Additionally, please note that paid clients are always welcome to contact us should they have need.

  • NO - We are not a scam :] Please visit our Scam or Honest page where we detail how you can verify our creditability and why you can trust us.